Questions about product delivery

Please follow these steps to ensure that your download link is successfully delivered to you.

Make sure your email address is correct and inbox is not full

It's important to have correct e-mail address, to get products delivered. Sometimes an email cannot be delivered if your inbox is full or over its storage capacity.

Check spam folder

In a very rare case email servers mark an order confirmation email as 'spam'. Please be sure you've checked there.

Download via order confirmation page

You may download purchased items via order confirmation page (you'll get there at the end of purchase process)

Didn't receive a link after 30 minutes?

There can be some delivery delays.

You should get an e-mail with a link to the product within 30 minutes. Please make sure you've checked your Spam folder for our emails.

If more than 30 minutes passed please contact us at [email protected] and we will manually take care of your order.

Get updates

when we add new
or update current templates